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Registering a claim
Simply register your claim on line with us.
For comprehensive loss and third-party insurance, to settle a claim we need:
- notification of loss (online)
- photographic evidence
- repair or purchase invoice
You can attach pictures and documents (e.g. cost estimate, diagram/sketch of incident) in support of the claim at the foot of the online claim form.
With REPAIRS, reimbursement can follow under either the flat rate table or under the actual cost of the repairs.
With a TOTAL WRITE-OFF a purchase invoice must be submitted. If this is submitted later, please include the name of the person insured.
Download: How to act in case of claim (PDF)
In the case of accidental damage we would like to draw your attention to the important deadlines: a potential disability must occur within a year of the accident. Before the expiry of a further 3 months this must be established by a doctor and a claim made.
Online registration of a claim
- Have you damaged rental
equipment or do you want to
register a claim for your personal
Registration of a comprehensive claim
- Have you damaged equipment
belonging to a third party
(property damage) or injured a third
party (personal injuries)?
Registration of a third party liability claim
- Are you yourself injured
and want to register a personal/accident
Registration of an accident claim